Highlight 1
Verified evidence
Check Point / Avanan: Managed enterprise cybersecurity Customer Success across approximately 20–40 accounts with a portfolio of roughly $3M.
Tailored resume view
Enterprise Customer Success | Technical Implementation | AI Workflow Systems
Enterprise B2B Customer Success and technical Support leader across cybersecurity SaaS. Experience in onboarding, adoption, risk, renewals and executive stakeholder coordination; independent AI/CS tooling through Clintware.
Role-relevant highlights
The evidence I would want you to notice first.
Highlight 2
Verified evidence
Dedrone: Contributed to 20% improvement in renewals, 25% higher engagement and standardized onboarding to approximately one month.
Highlight 3
Verified evidence
Cofense / PhishMe: Owned technical Support leadership, complex escalations and cross-functional coordination.